American Citizen Services
Welcome to the American Citizen Services (ACS) Unit of the U.S. Embassy in Freetown, Sierra Leone. The United States government has no higher responsibility than to serve and protect its citizens, including those who reside or are temporarily abroad. We strive to render prompt, courteous, and efficient service to U.S. citizens, consistent with U.S. laws and regulations.
Effective June 1, 2013, the U.S. Embassy Freetown is enforcing an appointment-only system for all non-emergency services. The appointment system allows American citizens in Sierra Leone to plan ahead and book a time to complete their required service. This reduces wait times for U.S. citizens who require non-emergency services. Due to a consistently-growing workload, the ACS section has moved to the appointment-only policy that is being followed at Embassies and Consulates worldwide.
American citizens who come to the Embassy for non-emergency services, but who do not have an appointment, will not be able to receive non-emergency services, such as routine passport applications and renewals, additional visa pages, notary or report of birth services at that time.
The U.S. Embassy schedules appointments Mondays and Wednesdays from 1:00 p.m. – 3:00 p.m., except Sierra Leonean and American holidays.
To make an appointment, please click here. Please bring your passport or other form of photo identification to your appointment.
The ACS Unit provides a wide range of services to American citizens visiting or residing in Sierra Leone. Use the links on the left for more information about our services.
We urge you to register with the Embassy if you will be traveling or living in Sierra Leone in order to allow the ACS Unit to better help and serve you, especially in the event of an emergency or disaster.
Please view our Hours, Contact Information, and Location.
Have you or someone you know been the victim of fraud or impropriety when dealing with the U.S. Embassy Freetown Consular Section? We take allegations of fraud and impropriety seriously and investigate them to ensure the integrity of our Consular process. Please send an explanation of your experience, including details and evidence, to ConsFreetownFraud@state.gov. This email address is monitored by U.S. Consular Officers only.
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